Burns and McDonnell

People Change Management


Service Offerings

  • Change maturity assessments
  • Change strategy development
  • Communications planning
  • Executive, middle management and direct supervisor coaching
  • Resistance evaluation and mitigation
  • Sponsorship modeling
  • Training plan development

People are unique, and they will respond to change in different ways. When you introduce a new technology or process into your organization, strategies must be implemented that support the uniqueness of individuals as they adopt and use new solutions and navigate new ways of working. These strategies must address cultural barriers, individual motivations, knowledge transfer and accountability. Unless we address these issues, new initiatives will face uphill battles — and potential failure.

People change management works in concert with project management to help people adapt to a new normal as important organizational changes are implemented. Change management projects are agnostic of industry or general practice. Our consultants employ specific plans and a series of people-centric milestones that integrate into your project plan. We guide you to strategies and tactics that are embraced faster and used more thoroughly in your operations.

A Few Pages From Agile Principles Can Be an Antidote to Change Weariness

Even amid worldwide disruption, the pace of change is accelerating, causing change fatigue. The way forward requires thoughtful and agile principles.
Read more

We develop strategic people change management plans that allow your solutions to be implemented fully, putting each person on a path to full adoption. We coach executives and managers through changes and initiatives, helping them understand their roles and building fundamental change competency.

The framework we use is built on decades of research with a holistic set of tools and tactics. Change management is often the missing piece of your puzzle. It helps your team execute to fully capture your return on investment. The result is people doing their jobs differently, successfully moving past initial project startup into full adoption. A thoughtful and deliberate approach to change management is the key.

Affirmation and Japanese Philosophy Can Help Your Change Project

Established philosophies like Japanese Kintsugi can be one tool to help overcome the fear of change and rebuild with the lessons we learn from failure.

Read more
Speed and Force of Changes Are the Enemy in 2021

The speed and force of change initiatives can determine success. Isolating elements can help in putting together communications and training modules.

Read more
Three Things We Can Do to Reduce Friction and Lessen the Pain of Change

Change is constant and occurs with increasing speed and force. Expressing admiration for others, giving hope and being courageous can ease that friction.

Read more
White Paper
Building a Case for People Change Management in Sustainable Capital Projects

A utility’s large capital projects must be justified to investors and stakeholders before resources can be allocated. Correctly positioning people change management within the capital-spend business case is necessary to procure resources that reduce risk of capital project failure.

Read more
White Paper
Citizen Developers, Agile Methodology and People Change Management for Digital Transformation

The business value of any digital solution lies not in the solution itself, but in its adoption and usage by people.

Read more
Getting the Most Value From Your External Change Resource

There is a necessary and beneficial symbiotic relationship between a client and its contractor or consultant. But because organizational change is nuanced and complicated, it can be difficult to get the highest return on your company’s investment. Fortunately, there is a way.

Read more
Chris Underwood, 1898 & Co.
Dana Houston Jackson, PMP, CCMP, CSM, Prosci CCP/TTT
Senior Change Management Consultant

Send Us a Note

*Denotes Required Field