Solution

To provide this analysis, our team followed a structured methodology that included a fact-finding, asset condition assessment, evaluation and benchmarking of practices and processes relative to network systems. As part of this process, we conducted on-site workshops, interviews and field inspections.

We completed analyses of key functional areas, including planning, design, engineering, construction, operations, maintenance and safety. Ultimately, we provided the electric utility with an immediate tactical action plan and a strategic framework for optimizing its investment in grid modernization.

Results

Like many of its industry peers — due to the loss of experienced staff — our client has lost network systems engineering and operational institutional knowledge in recent years. As a result, our analysis identified a risk profile that did not adhere to industry norms.

To address urgent safety and operational needs, we recommended realigning the company’s organizational structure. We also provided a set of specific actions for the company to take to enable immediate resolution. The reorganized utility executed our detailed plans, thus lowering the risks and improving the safe operation of the secondary network system.

Positive intervention yields immediate improvements to utilities managing secondary networks. Our engagement delivered data-driven, fact-based results that made it possible for our client to plan ahead for future issues with confidence.