Business Transformation


Service Offerings

  • Digital transformation roadmapping
  • People change management consulting
  • Policy advisory
  • Process mapping and optimization

Business transformation often begins as a response to difficult challenges: changing market demands, losses in competitive standing, or reductions in financial performance. Or, maybe the drive starts with a desire to proactively take on initiatives and get ahead of anticipated technology evolutions. No matter the motivation, the results can lead to highly empowered and engaged people, unified behind a consistent strategy, leveraging the latest tools and data to enable customer success and create a high-performing enterprise.

When we guide you in your pursuit of transformation, our proven experience and industry knowledge enable us to visualize the specific challenges that lie ahead. From incremental operational adjustments to asset modifications to enterprisewide digital transformation, the disruption is real and meaningful. We deliver solutions grounded in market expertise and adapted to you.

A structured approach supports proactive asset management

A formal program for managing assets supported by international standards improves decision-making, mitigates risk and reduces total cost of ownership.

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Managing Change Amid the Transformation

Transformative change requires both a mental and a cultural shift. We help you build a coaching framework and communication strategy in support of the necessary skills and new behaviors.

To achieve the promise of transformation, you need a sustainable, long-term strategy. We apply holistic tools and methodologies to capture measurable employee adoption and usage. We then integrate with current teams and project managers to institutionalize change management practices, capabilities and competencies.

Citizen developers, agile methodology and people change management for digital transformation

The business value of any digital solution lies not in the solution itself, but in its adoption and usage by people.

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Imagining an electric world

The electrified future is coming. For many industries and communities, being prepared for the changes can mean the difference between success and failure. Creating a road map for how to absorb the changes economically and culturally can help.

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Getting the most value from your external change resource

There is a necessary and beneficial symbiotic relationship between a client and its contractor or consultant. But because organizational change is nuanced and complicated, it can be difficult to get the highest return on your company’s investment. Fortunately, there is a way.

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Building a case for people change management in sustainable capital projects

A utility’s large capital projects must be justified to investors and stakeholders before resources can be allocated. Correctly positioning people change management within the capital-spend business case is necessary to procure resources that reduce risk of capital project failure.

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Grant Chapin, 1898 & Co.
Grant Chapin
Senior Managing Director, Strategy & Innovation

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Because the future won’t wait.